We have adopted Australian Privacy Principles(“APPs”) contained in the Privacy Act 1988 (Cth) (the “Privacy Act”). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information. A copy of the Australian Privacy Principles may be obtained from the website of the Office of the Australian Information Commissioner at www.aoic.gov.au.The APPs set out the privacy protection framework, and they govern the standards, rights and obligations around: the collection, use and disclosure of personal information; our governance and accountability on personal information; integrity and correction of personal information; and the rights of individuals to access their personal information. The APP's we have adopted are set out at the end of this Policy.
We process the information you provide us when you submit an inquiry on our Website. When you visit our Website, you can submit an inquiry through our online contact forms or through our chat-bot. You can also request a free trial of our Platform. When you contact us, you will be asked to provide information such as your name, work email address, phone number, company name and the subject of your inquiry. We refer to this entire data as“Inquiry Information”. We collect and process your contact information when you engage us to use our Platform. When a representative of an existing or prospective Business uses or wishes to use our Platform, we collect that representative's contact details such as name, email, phone number, position and company, Platform login information, and information relating to the engagement between us and the Business which is made with the involvement of the representative .We refer to this entire data as “Contact Information”. You do not have a legal obligation to provide us with your Inquiry Information or Contact Information; however, if you choose to not share this information with us we may not be able to respond to your inquiry or provide you the Platform. The Platform we provide involves processing information of the Business's data subjects. In order to provide the Platform to a Business, we process personal information of the Business's end-users. We do this as a data processor (also known as a service provider) on behalf of the Business and under the Business's instructions. Generally, the Platform processes personal data regarding the behaviour and usage patterns of the end-users of desktop devices, mobile applications and other mobile properties operated by the Business. Subject to the Business's discretion, the personal data processed by the Platform can include, among others, the end-user's IP address, Apple's ID for Advertising (IDFA), Google Android ID and Advertising ID for Android (AIFA),carrier user “ID”, and geo-location information. We refer to this type of data as “Platform Data”. If you are a data subject of the Platform Data(i.e., you are a Business's end-user), and would like to obtain more information on the collection and processing of your personal data, please contact the Business which is the data controller of your personal data. We also collect Analytics Data about your use of the Training Program and Website .When you visit the Website or the Platform, we record and collect certain information about your interaction with the Website or the Platform, including the IP address from which you access the Website or Platform, time and date of access, type of browser used, language used, links clicked, and actions taken while using the Website or Platform (“Analytics Data“)
The Business is the data controller of the Platform Data, and Champaign is its data processor. Each Business is the data controller of its own Platform Data. They determine the purposes and means of processing that data. We only process such data based on their instructions and for the purpose of providing the Platform to them. Champaign is the data controller of Inquiry ,Information Contact Information and Analytics Data. Champaign is the data controller for the Inquiry Information, Contact Information and Analytics Data, as explained below.
We will retain your Inquiry Information, Analytics Data and Contact Information for as long as we need it for business purposes, and thereafter as needed for record-keeping matters. We will retain Inquiry Information, Analytics Data and Contact Information for the duration needed to support our ordinary business activities operating the Website and Platform. Thereafter, we will still retain it as necessary to comply with our legal obligations, resolve disputes, establish and defend legal claims and enforce our agreements. We will retain Business Information in accordance with the Business's instructions and only while the Business uses the Platform. We will retain Business Information pursuant to the Business instructions, and only for the duration needed to provide the Platform to you. Upon the termination of the agreement with us for the provision of the Platform, we will return or delete your Business Information, unless we are required to retain such information under applicable law. We implement measures to secure your Information. We implement measures to reduce the risks of damage, loss of information and unauthorised access or use of information. However, these measures do not provide absolute information security. Therefore, although efforts are made to secure personal information, it is not guaranteed, and you cannot expect that the Website or Platform will be immune from information security risks.
We will give individuals the option of not identifying themselves, or of using a pseudonym when dealing with us on a particular issue. However, if an issue relates to a particular account with us, we will only be able to deal with an authorised party who is verified as authorised deal with us on that account. Limited exceptions to anonymity and pseudonymity will apply.
We will inform you of the circumstances in which we may use or disclose the personal information that we hold.
Champaign’s use and transfer of information received from Google APIs to any other app will adhere to Google API Services User Data Policy, including the Limited Use requirements.
We will only use or disclose your personal information for direct marketing purposes if certain conditions are met.
We will take reasonable steps to protect personal information before it is disclosed overseas. These steps include ensuring that the overseas recipient does not breach APPs in relation to personal information.
We will provide you with information on when we may adopt, in limited circumstances, a government related identifier of an individual as its own identifier, or use or disclose a government related identifier of an individual.
We will take reasonable steps to ensure the personal information we collect is accurate, up to date and complete. We will also take reasonable steps to ensure the personal information we use or disclose is accurate, up to date, complete and relevant, having regard to the purpose of the use or disclosure.
We will take reasonable steps to protect the personal information we hold from misuse, interference and loss, and from unauthorised access, modification or disclosure. We will take reasonable steps to destroy or de-identify personal information no longer needed for any purpose for which it may be used or disclosed (unless an exception applies).
You may access the personal information we hold about you. We will explain how access to personal information is to be given and when access can be refused. If you wish to access your personal information, please contact us in writing. In order to protect your personal information, we may require identification from you before releasing the requested information.
We will take reasonable steps to correct personal information to ensure that, having regard to the purpose for which it is held, it is accurate, up-to-date, complete, relevant and not misleading. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records.
We will internationally transfer information in accordance with applicable data protection laws.